Parent Help
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0207 101 4037

All, with opportunities, can reach unlimited goals.

Who Can Use This Referral Form?

We offer a single, secure referral process for all enquiries, whether you are a parent, carer, individual, or professional.

Our referral form allows you to request contact services, assessments, or advocacy, and we will guide you through the next steps based on your circumstances.

Request Support or Make a Referral

Our referral pathway is open to:

  • Parents, carers, and family members

  • Adults seeking support for themselves

  • Professionals (local authorities, solicitors, Cafcass, health or education professionals)

  • Organisations and commissioning bodies

You do not need to know exactly which service is required to make a referral.

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Family

You can use our referral form to request support for:

Contact Services

  • Supervised contact

  • Supported / community contact

  • Handover contact

  • Virtual contact

 

Assessments

  • Adult Assessment – Drop down list of all the assessments

  • Children Assessment – dropdown list of all the assessments

  • Advocacy – children or adult drop down list

 

How the Referral Process Works

  • Referral submitted using the online form

  • Information reviewed by a senior practitioner

  • Referral shared with all parties for transparency and accuracy purposes

  • We confirm suitability, availability, and any next steps

  • Service is allocated and arrangements are agreed

 

If additional information is required, we will contact you directly.

Services You Can Refer For

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If you are unsure which service applies, you can still submit a referral and we will advise.

The referral form will ask who you are referring as (e.g. parent, professional, individual).


Based on your selection, the form will:

  • Request any relevant professional details (if applicable)

  • Allow documents to be uploaded where required

  • Identify urgency or safeguarding considerations

 

This ensures the process is efficient, proportionate, and appropriate for every referral.

Safeguarding & Confidentiality

All referrals are handled sensitively and in line with safeguarding responsibilities.


Information may be shared with relevant agencies where required by law or to protect safety.

Ready to Make a Referral?

If you would like to request support or make a referral, please complete our referral form.

One Form, Tailored to You

Need to Talk First?

If you would prefer to discuss your situation before submitting a referral, please contact us and a member of our team will be happy to help.

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