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Accredited, Endorsed & Award-Winning
Recognised by leading professional bodies for quality and continuous professional development
Who It Is For
Parent-Help Academy delivers structured CPD training for people who supervise contact between children and their families. This foundation programme builds the knowledge, boundaries and practical skills needed to facilitate safe, child-centred contact and to record observations to a professional standard.
Our Professional Certificate in Contact Supervision Practice (Level 3) course is ideal for:
The programme is organised in five chapters:
What You Will Learn
Assessment is practical and proportionate:
Knowledge check
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Factual observation report
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Structured reflective task
All assessment stays within Contact Supervisor role boundaries: observe, facilitate, record factually, escalate. Learners are not trained to diagnose, investigate or provide therapy.
Learning hours
Indicative full pathway: 90–110 hours (confirm hours across board) of guided and independent learning.
The exact CPD hours awarded are stated on the certificate for each cohort.
Assessment
Our Approach
Child’s welfare is paramount
Clear professional boundaries
Factual, court-aware recording
Safeguarding embedded throughout
Inclusive, respectful practice
Inclusive, respectful practice
10,000+
Courses Delivered
80,000+
Delegates Trained
35+
Years in Business
1,000's
Happy Clients
What Our Customers Say
“A very useful and well-structured course. It gave me a much better understanding of how supervised contact sessions should be managed professionally and safely.”
ST
Steve Taylor
Individual Learner • Topdesk
Professional Certificate in Contact Supervision Practice (Level 3)
“The course was clear, practical and easy to follow. I now feel much more confident about the responsibilities and boundaries of a contact supervisor.”
AS
Annie Smith
Manager
Professional Certificate in Contact Supervision Practice (Level 3)
“Really helpful training with lots of practical guidance. I especially liked the focus on safeguarding, factual recording and keeping the child’s welfare at the centre of every session.”
SB
Susan B.
Corporate Client • In-House Training
Professional Certificate in Contact Supervision Practice (Level 3)
Real feedback from real managers and professionals
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